Privacy Policy
Effective 1 December 2025 · Last updated 18 December 2025
At Krispys Fish and Chicken (“KRISPY'S FISH AND CHICKEN,” “we,” “our,” or “us”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (www.krispysfishandchicken.com), use our mobile app, place an online order, or apply for a job with us.
1. Information We Collect
We may collect the following types of information:
A. Customer Information (Online Orders & App Use):
- Full Name
- Email Address
- Phone Number
- Delivery/Billing Address
- Order History
- Payment Details (processed via Stripe)
- Account Login Credentials (if you create an account)
- IP Address, Browser Type, Device Info
- Location Data (if you allow it)
B. Job Applicants (Hiring Forms):
- Name
- Phone Number
- Email Address
- Position Applied For
- Any other information you voluntarily provide
2. How We Use Your Information
We use your information to:
- Process your orders and payments securely
- Communicate with you about orders, promotions, or account updates
- Send SMS or email marketing offers (only with your consent)
- Improve our website and customer experience
- Personalize your online ordering experience
- Contact you about job applications
- Ensure fraud prevention and secure transactions
3. Sharing Your Information
We may share your information with:
- Payment processors like Stripe
- Delivery and logistics partners (e.g., DoorDash, Uber Eats, etc.)
- Third-party marketing services (e.g., Meta/Facebook, SMS/email tools)
- Service providers helping us with analytics, website hosting, or mobile app features
We do not sell your personal information.
4. Marketing & Communication Preferences
You may receive promotions via email or SMS if you opt in. You can opt out at any time:
- Click “unsubscribe” in any email
- Reply “STOP” to any promotional text
- Or contact us at www.krispysfishandchicken.com
5. Cookies & Tracking Technologies
We use cookies, Meta Pixel, and Google Analytics to:
- Analyze website traffic and user behavior
- Improve our advertising and social media reach
- Personalize your browsing experience
You can adjust your cookie settings via your browser at any time.
6. Account Access & Security
If you create an account on our site or app:
- You are responsible for maintaining the confidentiality of your login information
- We use secure technologies to protect your personal and payment information
- We recommend using a strong password and logging out after use
7. Data Retention
We retain customer and applicant data only as long as necessary for business, legal, or hiring purposes. You may request to access, update, or delete your data at any time.
8. Children’s Privacy
We do not knowingly collect data from children.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Withdraw consent for marketing
To make any of these requests, visit our contact page.
10. Facebook Compliance
When submitting your information through Facebook (such as job applications or lead forms), we comply with Meta’s privacy policy standards. Your information will only be used for the purpose you consented to.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date will reflect any changes. Please check back regularly for updates.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, contact us here:
4103 W Capitol Dr, Milwaukee, WI 53216
414-800-7600
Contact page